Privacy Policy

Effective Date: [01-01-2025]

Southall Assistance Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://southallassistanceltd.com/ or use our services.

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1. Who We Are

Southall Assistance Ltd
Address: Unit 2 Shay Lane Works, Shay Lane, Ovenden, Halifax, HX3 6SF, United Kingdom
Email: info@southallassistanceltd.com

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2. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, date of birth, passport number, and address.
• Payment Information: Billing address, credit/debit card details (processed securely via third-party payment gateways).
• Travel Information: Preferences, itinerary details, and travel history.
• Technical Data: IP address, browser type, device type, and browsing behavior using cookies and analytics tools.

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3. How We Use Your Information

We collect your information to:

• Book and manage travel and tour services
• Communicate with you regarding bookings and support
• Improve our website and customer service
• Send you promotional offers (only with your consent)
• Comply with legal obligations

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4. Sharing Your Information

We only share your data with:

• Travel service providers (airlines, hotels, transport companies)
• Payment processors (for secure transactions)
• Legal or regulatory authorities (when required by law)

We do not sell your personal information to third parties.

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5. Cookies and Tracking Technologies

Our website uses cookies to:

• Understand user behavior
• Improve website performance
• Customize your experience

You can manage or disable cookies through your browser settings.

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6. Data Security

We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal data. All transactions are encrypted using SSL (Secure Socket Layer) technology.

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7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time (where applicable)
• Lodge a complaint with the UK’s Information Commissioner’s Office (ICO)

To exercise your rights, contact us at [Insert Contact Email].

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8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies. We encourage you to read their terms before providing any information.

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9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new “Effective Date.”

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Southall Assistance Ltd
Address: Unit 2 Shay Lane Works, Shay Lane, Ovenden, Halifax, HX3 6SF, United Kingdom
Email: info@southallassistanceltd.com